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User Groups Matter

In business computing, a user group is a set of people who have similar interests, goals, or concerns. A user group can be devoted to a technology, application, or corporation, some even to a specific product of a particular corporation. The members have regular meetings where they can share their ideas. Whether done annually or quarterly, globally or regionally, face-to-face or online, the User Group can be a valuable tool for both customer and vendor. When User Groups are held, customers are taught more about the product they utilize. Best practices can be shared not only by expert users, but also by networking with others who learn by comparing situations and actual experience. Events are typically planned well in advance, held at a destination city, and facilitated by experts who follow a detailed lesson plan. Online options Peer-to-peer support is an important aspect of user groups, and something that online platforms help facilitate. Nowadays, with tools (like Zoom and GoToMeeting), planning a physical gathering several months (even a year or more) in advance are no longer the only way to get together. Online meetings have the ability to provide those interactive sessions to demonstrate solutions to the topics raised by […]

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3 Reasons to Go Paperless in Your Office

Going paperless is the process of transitioning from writing your records on paper to typing out your forms on the computer. For your office, whether it is within a corrections facility or a law enforcement agency, dispatch center or sheriff’s office, going paperless is a great way to improve your operations. Today we’re going to take a look at the top three reasons to go paperless with MdE, Inc.   Paper Documents Waste Time. Have you ever been late to a meeting because you couldn’t find a form? Have you ever had to backtrack to your office to search for a document you could have sworn you had seen that morning? When you work with paper documents, these scenarios are probably pretty common in your office. Every time you have to scour your file cabinets for a lost file, you’re wasting valuable time better utilized elsewhere. When you go paperless, you can easily search for files within the online database, finding them in seconds rather than minutes. Paper Documents Waste Space. Though paper may seem thin and inconsequential, it’s unlikely you’re only going to have one piece of paper in your file cabinet. You’re going to have hundreds of papers, […]

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Why is Documentation Essential for Your Facility?

Keeping track of employee performance is essential for training and certification purposes, enforcing policies & procedures, promoting growth within the ranks, and more. So whether you work within a law enforcement agency, emergency medical service provider, dispatch center, or a corrections facility, let’s take a look at why you need a reliable system for documenting employee records. Know Who is Achieving and Who Isn’t There are a lot of moving parts within a public safety facility no matter what sector you’re in. Being able to see who is performing above standards and who is not will help your supervisory staff members determine appropriate promotions, demotions, and other choices throughout the year. Whether you’re capturing forms for a new hire, checking in with a seasoned employee, or ensuring your instructors are certified, a proper, digital documentation system will ensure you have up-to-date employee information when you need it. . Just think: how easy does your current system let you know if a new hire or trainee is actually learning what they need to learn, or that your supervisors are teaching what they need to teach? Find Patterns Within Your Department If you have a problem with one of your employees, you […]

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How Equipment Tracking Improves Officer Safety

Public safety officers use a wide variety of gear in order to do their job in keeping the public safe. Some of this equipment is used specifically to keep the officers themselves safe and unharmed so that they may carry out their duties successfully. MdE, Inc. is happy to offer asset tracking software to assist with the managing of officer equipment on the job. What Our Tracking Software Does MdE’s user-friendly equipment tracking software has many functions and capabilities: It tracks all equipment from date of purchase to end-of-use. It allows for documentation of weapons involved in qualifications and officer-involved shootings. It catalogues cost, maintenance and repair history. It tracks and can notify your department of warranty status and expiration dates. It offers up-to-the-minute status reports (active, inactive, destroyed, sold, etc.). It allows for the administration of weapons independent of other types of equipment. It includes a Firearms Qualification feature which specifies requirements based on firearm type utilized to qualify. Data can be input and e-mailed directly from the range. How Our Software Benefits Officers and Improves their Safety It Saves Time Storing all data in one centralized place that can be accessed by administrators, management and officers in the […]

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Some Things to Look for When Evaluating New Recruits

After hiring new recruits to work in the public safety sector, individual evaluation is essential. Effective evaluation allows you to form a professional team operating at peak efficiencies. Most all new recruits go through intense training in their first couple weeks (or months). During this time their performance is evaluated regularly (if not daily) to ensure they are fully capable of performing the critical tasks the job demands. Having worked with public safety in every state nationwide, we’re able to share some of the criteria often used when evaluating new recruits. RED Flags in Evaluation Noticing the following things during a new hire’s evaluation period can provide subtle hints they may not be cut out for the job: Not maintaining composure in stressful or emergency situations Inability or unwillingness to coordinate efforts with other officers on-scene Failure to identify and interview all potential witnesses Engaging in distracting activity while driving (i.e. cell phone use) Non-compliance with driving laws Not limiting radio transmissions to only that which is necessary Disrespect to fellow officers or public citizens Inability to adapt appropriately to a change in procedures Untidy appearance or unkempt uniform Inability to keep assigned equipment clean and in order GREEN Flags […]

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Field Training Software for EMS

The training and evaluation of new hires in the Emergency Medical Services field is especially important. After all, their primary job is to provide emergency medical care. To ensure your employees are properly educated and trained to do the job, you need a strong and efficient system in place for your trainers and evaluators to document training and performance. MdE Inc. has provided field training software for EMS to hundreds of departments across the United States since 1999. We offer state-of-the-art field training software for EMS professionals, as well as for others in the public safety sector. You understand the importance of training—we are dedicated to making your job of tracking that training easier so you can get your new hires better educated without compromising thoroughness. Let’s take a look at the primary functions of our EMS training software: Simplifies the Evaluation process Our user interface and software navigation make it easier for managers to automate their existing performance evaluations. These evaluations can be created, edited, and completed at any location, whether in the office or in the field. Our web-based application offers a paperless system for observation reports and performance evaluations, saving you both time and money. It also provides critical […]

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