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Tips For Conducting a Successful Field Training Session

Training future personnel to perform in their various positions is more complicated than simply telling them what to do. Training someone in any position is about teaching them the basics while also giving them insights into the more intimate details of the position. Here are a few ways that you can improve your training sessions to help set your trainees up for success. Provide Organized, Clear Information One of the most important parts of a good lesson is organization. When information is presented in a haphazard way, lots of little details can slip through the cracks of your listener’s memory. Start your session with a summary of what you will be covering and what you expect from your trainees. You can then begin the training session properly with the content you want to cover. At the end of your session, repeat what you’ve gone over so that no piece of information gets lost along the way. Use Different Methods of Teaching People learn new information in very different ways. So, as you teach new concepts and procedures to your trainees, employ several different teaching methods in your training; include written materials, explain the concepts aloud, and engage your trainees with […]

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Some Things to Look for When Evaluating New Recruits

After hiring new recruits to work in the public safety sector, individual evaluation is essential. Effective evaluation allows you to form a professional team operating at peak efficiencies. Most all new recruits go through intense training in their first couple weeks (or months). During this time their performance is evaluated regularly (if not daily) to ensure they are fully capable of performing the critical tasks the job demands. Having worked with public safety in every state nationwide, we’re able to share some of the criteria often used when evaluating new recruits. RED Flags in Evaluation Noticing the following things during a new hire’s evaluation period can provide subtle hints they may not be cut out for the job: Not maintaining composure in stressful or emergency situations Inability or unwillingness to coordinate efforts with other officers on-scene Failure to identify and interview all potential witnesses Engaging in distracting activity while driving (i.e. cell phone use) Non-compliance with driving laws Not limiting radio transmissions to only that which is necessary Disrespect to fellow officers or public citizens Inability to adapt appropriately to a change in procedures Untidy appearance or unkempt uniform Inability to keep assigned equipment clean and in order GREEN Flags […]

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What to Look for When Evaluating New Recruits

When hiring new recruits to work in the public safety sector, individual evaluation is essential. Effective evaluation allows you to form a professional team operating at peak efficiencies. Most all new recruits go through intense training in their first couple weeks (or months). During this time their performance is evaluated regularly (if not daily) to ensure they are fully capable of performing the critical tasks the job demands. Having worked with public safety in every state nationwide, with our software solutions for public safety, we’re able to share some of the criteria often used when evaluating new recruits. RED Flags in Evaluation Noticing the following things during a new hire’s evaluation period can provide subtle hints they may not be cut out for the job: Not maintaining composure in stressful or emergency situations Inability or unwillingness to coordinate efforts with other officers on-scene Failure to identify and interview all potential witnesses Engaging in distracting activity while driving (i.e. cell phone use) Non-compliance with driving laws Not limiting radio transmissions to only that which is necessary Disrespect to fellow officers or public citizens Inability to adapt appropriately to a change in procedures Untidy appearance or unkempt uniform Inability to keep assigned […]

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Maintaining an Effective Training Program

An effective training program is essential for keeping staff at the top of their game. If the training program is not constantly evolving, how can your department remain at the forefront of the industry? Why Training is so Important Proper training is paramount to the success of any organization or department. Whether someone has over twenty years of experience or none, training should begin the moment they are hired and continue throughout their employment. A standard training program is important for minimizing liability and insurance costs. Tracking Progress When it comes to an effective training program, one key is the ability to effectively track each employee’s progress and ensure that each and every employee receives training in the correct and proper procedures of your department. The ability to update training records is key for a variety of training whether the training is provided in a classroom environment, on-line or at an outside location. Additionally, a great service-industry training software allows users to easily monitor requirements, certifications, qualifications and overall training such as firearms qualifications, diversity workshops, sexual harassment, CPR, etc. to ensure employees meet/conform to your department, State and Federal requirements. Training the Trainers In addition to proper and consistent […]

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The Importance of FTO Refreshers

The Field Training Program often sets the tone for new employees in the Public Safety arena. It is therefore important to ensure that Trainers are being provided the most up-to-date training and coaching techniques. It is important that Field Training Officers (FTOs) maintain and refresh their training skills every 2 to 3 years. Refresher courses are typically recommended for Field Training Officers that already have experience training and evaluating new recruits in patrol, corrections, and communication and can be utilized to train an FTO with previous experience who has simply left and is returning to the field. FTO courses are not for basic certification, but rather, give updated curriculum on new and important training techniques, legal changes, and communication and behavior styles. What Can a FTO Refresher Teach Me? A typical refresher course will review areas such as: The Importance of Standardized Evaluations Providing effective documentation Adult Learning General Leadership Ethics Teaching/Coaching Techniques Communication, Feedback, Mentoring Career Survival Tactics Being up to speed on the latest and most important new Field Training teaching methods assists the FTO in helping the new recruits enter the field prepared, motivated, and efficient. With a highly trained and refreshed FTO, your new officers will […]

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The Importance of Continued Education and Your Job

By the time most of us reach our early twenties and finish college, it seems like we have done nothing but go to school. We’ve spent our entire lives, since childhood, dedicated to education. Then you’re done – or so you thought! Industries are constantly changing, and continued education is required for workers to stay up to date with the latest technologies, skills and software for their fields. There are many professions that also require continuing education to meet industry standards and laws, like nurses, teachers, and many science-related fields. The world is ever changing and we need continued education to grow and change with it. Imagine for a moment that your lawyer wasn’t continuously educating himself on criminal justice and laws. Then he must represent you in a case where a law has recently changed in your favor. That lawyers’ lack of knowledge could potentially lose you the case. This idea is applicable across every field and profession. Continued education allows employees to brush up on skills, and keep themselves up to date on software upgrades. No matter the field, there are many programs that, with a working knowledge, could help you in your role. Providing a training course, […]

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