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User Groups Matter

In business computing, a user group is a set of people who have similar interests, goals, or concerns. A user group can be devoted to a technology, application, or corporation, some even to a specific product of a particular corporation. The members have regular meetings where they can share their ideas. Whether done annually or quarterly, globally or regionally, face-to-face or online, the User Group can be a valuable tool for both customer and vendor. When User Groups are held, customers are taught more about the product they utilize. Best practices can be shared not only by expert users, but also by networking with others who learn by comparing situations and actual experience. Events are typically planned well in advance, held at a destination city, and facilitated by experts who follow a detailed lesson plan. Online options Peer-to-peer support is an important aspect of user groups, and something that online platforms help facilitate. Nowadays, with tools (like Zoom and GoToMeeting), planning a physical gathering several months (even a year or more) in advance are no longer the only way to get together. Online meetings have the ability to provide those interactive sessions to demonstrate solutions to the topics raised by […]

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